If, for any reason, the customer refuses to deliver the order, is not available to receive the order or does not withdraw the order as requested by the carrier, shipping charges and import fees related to the automatic return of the order to sender will be charged to the customer. If you do not collect the package on the first attempt, a notification will be left in your mailbox so that you can pick up your order at the nearest store. The carrier used for deliveries in Portugal is CTT Expresso and for the rest of the locations it will be determined by your shipping address.Īfter your order has been processed and shipped, you will receive a confirmation email with a tracking number so you can track your order along the way.ĭelivery times are usually from 9 am to 7 pm on weekdays. There are no shipments on Saturdays, Sundays and holidays.Īll orders are shipped from our headquarters in Porto, Portugal. Some products, such as prints and screen prints (with or without a frame) are made by order, which means that the shipping time can extend beyond 2 business days.
During this period, no refund can be made until we verify and confirm the loss of the package.Orders for available items will be processed between 1 to 2 business days after placing the order, after confirming its availability and checking the bank transaction. In case you don’t get your order in the deadlines stated above, you should contact XTREME customer service. You can also check the status of the order in your Customer Area. Your tracking number will be provided via e-mail, in order to be able to keep tracking of your order on on the websites from the respective partners (International Shipments). XTREME will not be held responsible for any additional costs derived from customs or local taxes associated with any delivery. If below 50€, a 3,90€ shipping fee will be applied.
#ENCOMENDA CTT EXPRESSO FREE#
Shipping is free on all orders above 50€ to Portugal and Spain. The amount to be paid for shipping, in addition to the price of the purchased products, is calculated automatically when finishing the purchase. Note: During the Sales, Black Friday and other high load work weeks, orders may suffer slight processing delays. The delivery times are indicative and therefore are considered valid when there are no physical or structural impediments (for example: incorrect addresses or unexpected setbacks). 3 to 5 days on International deliveries 2 to 3 working in Portugal Continental
XTREME.pt ships their products with CTT Expresso in Portugal and uses different partners for International Deliveries - UPS and DHL.Įach shipment is accompanied by the invoice.Īs an indication, without this having any connection to XTREME.pt and except for the unavailability of the products or other possible causes, your order will be delivered according to the following deadlines: Review your order and click on Make Payment. Fill in billing, and payment information
Choose whether you want to pick up in one of our stores or if you want to be delivered to an address of your choice When you have all the desired products in the Shopping Cart, click Checkout - if you have not already done so, login or register Choose the size you want and add the product(s) to the Shopping Cart Browse through our online store to get to the desired product(s)
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